Management:

There is a main part of management skill which is very important to learn: time management

Time management: A service without a good time management can not called a high quality. A good time management also can relieve my burden and increase working efficiency. As the research there are some useful tips for time management skills. Firstly, “organize my ‘to-do’ list everyday” (Careerist, B. 2006) I write down a to-do list in my notebook and tick the most important thing, because I think no one has a perfect memory especially when someone is really busy, therefore it is very useful to train this habit in order to save time. Secondly, “Do the most important thing first” (Careerist, B. 2006) when I go to work, I will choose the most important thing to do first, for example, the most important thing could be make a phone call to an VIP customer, count the money make a statement or deposit a check to bank. Thirdly, “know when I work best” (Careerist, B. 2006) I am dealing with numbers and money everyday, when I feel tired, I may spend 15 minutes to have a short break, it is absolutely valuable because if I make any mistake, it would cause more than 15 minutes to fix.

Information Technology:

Nowadays, we are all living in a modern world, every business can not be existed without IT, I use computer to make transactions, check Email, enter databases and create customers’ profile. This functional area is essential for my work; it is not only for security reason but also can make my work easier.

As a finance service company, we have our own website, due to the reason of using floating exchange rate, I also need to have ability to update website and make maintenance. It will help customers to know more about our business and make our business performance professionally.

Accounting:

This functional area is very similar with IT area; it is quite common and has to be used everyday. I used to study diploma course in AUT few years ago and I had finished some accounting paper, therefore I know many knowledge about accounting, my supervisor allocated some accounting tasks to me.

I take responsibility to make a statement about how many different currencies cash on hand before we finish our work everyday and check the amount with the figure shows in computer’s system. Moreover I record how much profit I have made for our branch and submit the statement to hand office everyday. Since I start my Co-Op work, my accounting ability had also been improved; I believe this ability would be use widely in my future career.