Knowing how to fill the different forms used in the different department
Knowing the requirements of customers by guest service and by filling customer application forms
2. Continue my English study in hospitality industry
Practice my English Speaking and listening with my colleagues and friends at least one hour every day
Keeping in touch with my lecturers by emails
Doing English translate of international travel documents
Extending my hospitality English vocabulary of reading documents and books, at least half hour per day
3. To develop a sustainable work - life balance that will enhance my leisure time and home life
Get up a hour earlier than my working time and do exercise (immediately and ongoing)
Be home by 8 pm and have dinner with my parents (immediately and ongoing)
Go hiking and swimming with my friends every two weekend (from week 4 and ongoing)
Watching movie or reading before sleep every night (immediately and ongoing)
4. To develop my presentation skills so that I can introduce our travel plans to customers
Volunteer to do presentation to my colleagues on meeting (from week 8 and ongoing)
Reading books of presentation skills and asking experienced colleagues for their experience of presentation (immediately and ongoing)
5. To seek opportunities of employment in hospitality industry before graduation
Discussing possibility of my ongoing employment in CITS with the manager (week 15)
If ongoing employment is uncertain, ask suggestions of potential employers
Seeking opportunities of employment on internet and newspapers (from week 12 and ongoing)
Reference List
Alpert, F, Heaney, JG & Kuhn, KA 2009, ‘Internships in marketing: Goals, structures and assessment – Student, company and academic perspective’, Australian Marketing Journal, vol. 17, iss. 1, pp. 36-45.